Location
2139 Auburn Avenue
Cincinnati, Ohio 45219

Certified Since
2023

Website
thechristhospital.com

Contact
513-585-2000

Christ Hospital - Mt. Auburn Hospital

At The Christ Hospital Health Network, we understand women face different health challenges decade by decade and our experts can guide you through each transition. With more than 125 years of maternity care experience and recognition as one of the top 50 hospitals in the nation for gynecology by U.S. News & World Report in 2017, you can trust us to deliver the experience you want—with the expert care you deserve.

Maternal Care
- Family Birthing Centers 
- Your choice of obstetrician, certified nurse midwife or family doctor 
- Preconception Care 
- Prenatal Care 
- Breastfeeding Support 
- Childbirth and Parenting Education
- Maternal Fetal Medicine  

Infant Care
- Level III Neonatal Intensive Care Services (NICU)
- Gold Safe Sleep Champion


Certification Snapshot

Certification scores are a combination of the specific category's care metrics and Mama Certified engagement metrics. Hospitals earn points to become certified and receive a badge level (Ally, Advocate, Leader) for each focus areas: Infant Care, Maternal Care, and Community Care. To learn more about badge levels and the certification process, see our FAQ.

Infant Care

2025 BADGE LEVEL: LEADER

2024 BADGE LEVEL: ADVOCATE

Christ Hospital has achieved a Leader Badge in Infant Care. Maternal & Infant Equity Leader-level hospital facilities are recognized for their exceptional commitment to advancing inclusive and equitable experiences for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Recognizing Dispartities in Infant Health Why It Matters

Infant mortality rates are substantially higher for Black infants than for White infants in the United States. In 2023, Black babies were nearly 2.5 times more likely to die than white babies in Hamilton County. In 2022, Black babies were nearly 3 times more likely to die than white babies in Butler County.

Health disparities including poor health outcomes experienced by populations disadvantaged by their social or economic status, geographic location, and environment are preventable. By monitoring health outcomes by race and ethnicity, hospitals can adapt processes and policies to provide more equitable quality care and improve the health outcomes of their patient populations. Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasize the importance of collecting patient demographic data on race and ethnicity to stratify measures to identify potential disparities.

This hospital facility tracks, identifies, and addresses infant health performance measures by race and ethnicity to assess potential disparities.

To address disparities, the hospital facility has implemented the following actions:

Chart Reviews: Perinatal Quality and Safety Specialist RN conducts detailed chart reviews for nursing and provider peer reviews.

Implicit Bias Training & Education: All staff members receive training to recognize and mitigate bias in care delivery. The facility is working to increase awareness of disparities in health care.

Collaborative Partnerships: Facility partners with the Perinatal Institute at CCHMC to identify barriers to care and improve health outcomes.

Providing Breastfeeding Support: Promoting rooming-in to support exclusive breast milk feeding; encouraging breastfeeding within the first hour of life; providing lactation consultants for all breastfeeding patients in Labor & Delivery, Postpartum, and the NICU; offering donor milk for all infants, including normal newborns; and ensuring access to breast pumps, including insurance-covered take-home pumps and hospital-grade rentals.

Breastfeeding Support & Practices Why It Matters

Breastfeeding boosts the immune system and brain development, reduces the risk of infection, and reduces the risk of infant mortality. Racial disparities in breastfeeding rates can have a significant impact on infant health outcomes. Studies have found that Black mothers are less likely to initiate breastfeeding than their White counterparts and are more likely to stop breastfeeding before their infant is six months old.

The national rate of exclusive breastfeeding at 7 days in 2021 is 62.4%.

Ohio’s rate of exclusive breastfeeding in 2022 is 52.8% (ODH)

The percentage of babies exclusively breastfed or fed breast milk while the newborn is at this hospital facility is higher than the 2022 Ohio Average of 52.8%.

The hospital facility promotes, protects and supports breastfeeding in their organization.

The hospital facility currently tracks its race and ethnicity specific to exclusive breast milk feeding.

The hospital facility participates in the Ohio First Steps for Healthy Babies breastfeeding program and earned four star status.

To promote, protect, and support breastfeeding, the hospital facility provides:

Community Education: A Breastfeeding Support Group open to all breastfeeding mothers after delivery.

Postpartum Support: A Breastfeeding Support Group open to all breastfeeding mothers after delivery.

Staff Training: All direct patient care staff complete breastfeeding education and shadow a lactation consultant during orientation.

Lactation Services:Outpatient lactation services, human donor milk for all infants, and IBCLCs available, including on night shifts.

The hospital facility also tracks breastfeeding initiation within the first hour of life and ensures timely follow-up. Initiatives such as rooming-in, skin-to-skin contact, and dedicated quiet time (two hours daily) on the postpartum unit provide mothers and babies the space to bond and focus on breastfeeding without interruptions.

Unexpected Complications in Term Newborns Why It Matters

The most important childbirth outcome for families is bringing home a healthy baby. While there have been measures developed to assess clinical practices and outcomes in preterm infants, there is a lack of metrics that assess the health outcomes of term infants who represent over 90% of all births. (PC-06 (V2018B), n.d.)

No existing national or Ohio baseline data exists yet for this metric as it is defined by the Joint Commission.

The overall local rate for newborns with severe complications and moderate complications from eight hospital-based birthing facilities in Butler and Hamilton County in 2023 is 2.59%.

Newborn complications at this hospital facility are higher than the 2023 Hamilton and Butler County average of 2.59%.

This hospital facility currently reports this performance measure by race and ethnicity to assess potential disparities.

Safe Sleep Promotion Why It Matters

Safe sleep is important because it helps to reduce the risk of sudden unexplained infant death (SUID). It is recommended that babies sleep on their back, in a crib or bassinet that meets current safety standards and is free of loose bedding, pillows, and stuffed animals. Sudden infant death syndrome (SIDS) is a well-known category of SUID.

Racial disparities in sleep-related infant deaths are significant and contribute to the overall disparity in infant mortality rates. Black infants are more than twice as likely to die from a SUID as white infants.

The hospital facility implements a hospital-wide safe sleep screening policy and procedures and has achieved Gold Level Cribs for Kids Accreditation.

The facility has a hospital-wide safe sleep policy aligned with the latest American Academy of Pediatrics recommendations.

Upon admission, the RN or birth registry staff asks each family if they have a safe place for their baby to sleep.

All staff caring for patients under one year old receive safe sleep training.

Safe sleep education is provided to all patients, families, and caregivers with infants under one year old and is also available on the hospital facility's website.

All hospital imagery of infants in sleeping environments adheres to safe sleep guidelines.

Safe sleep spaces are identified, documented, and provided to families in need prior to discharge, ensuring all infants have a safety-approved sleep space.

Families in need are referred to appropriate resources, including Cribs for Kids and Rosemary’s Babies, which provide cribs to patients and teen mothers, respectively.

Wearable blankets are distributed for in-house use or gifted to infants under one year old.

The hospital facility conducts quarterly audits of a quality improvement measure related to safe sleep environments.

The hospital facility has achieved Gold Level Crib for Kids Accreditation

Total

The hospital facility received 92.4% of the measurable points for the Infant Care Focus Area.

92.4%

Matenal Care

2025 BADGE LEVEL: LEADER

2024 BADGE LEVEL: ADVOCATE

Christ Hospital has achieved a Leader Badge in Maternal Care. The badge level is a combination of points received in Maternal Care metrics and Mama Certified Engagement Metrics. The Mama Certified Leader Badge recognizes hospital facilities for their exceptional commitment to equity for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Recognizing Dispartities in Maternal Health Why It Matters

Black mothers die at more than two and half times the rate of other mothers in Ohio (Ohio Department of Health, 2020) regardless of their socio-economic status or health behaviors. Multiple factors contribute to these disparities, such as variations in quality healthcare, underlying chronic conditions, structural racism, and implicit bias.

Health disparities are preventable disparate outcomes to optimal health experienced by populations disadvantaged by their social or economic status, geographic location, and environment. Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasizes the importance of collecting patient demographic data on race and ethnicity in order to identify health care disparities.

The hospital facility tracks maternal health performance measures by race and ethnicity to assess potential disparities and creates action plans to address disparities.

This hospital facility tracks patient-reported race, ethnicity, and sociodemographic characteristics through EPIC, which is displayed on an OB Nurse Manager Dashboard.

Disparities in this hospital facility’s patient population is displayed via stratification of quality and safety data through this hospital facility’s work with the Ohio Department of Health (ODH) Alliance for Innovation in Maternal Health (AIM) Hypertension Project and the ODH/AIM Hemorrhage project.

The hospital facility’s participation in the Alliance for Innovation in Maternal Health for both hemorrhage and hypertension is part of their action plan. Through this work the facility has identified areas of improvement. The hospital facility has implemented bundles to help decrease disparities in care and decrease their overall rates of hemorrhage as well as increase their rates of treating hypertension within 60 minutes.

The Quality and Safety RN Specialist reviews charts in real time to evaluate nursing process and follows up with nurses to improve the care the patient is receiving.

Scheduled Early Delivery (Elective Delivery) Why It Matters

The Center for Medicare & Medicaid Services has identified this measure as a key area to improve maternal and infant health. By providing care to pregnant individuals that follows best practices that advance health care quality, safety, and equity, hospitals and doctors can improve chances for a safe delivery and a healthy baby.

Guidelines developed by doctors and researchers say it’s best to wait until the 39th completed week of pregnancy to deliver the baby because important fetal development takes place in the baby’s brain and lungs during the last few weeks of pregnancy.

The national average rate of elective deliveries in 2022 is 2%.

The Ohio average rate of elective deliveries in 2022 is 2%.

The hospital facility did not have any deliveries scheduled earlier than recommended during the reporting period.

This hospital facility currently tracks disparities in this area by race and ethnicity.

Low-Risk Cesarean Births Why It Matters

Cesarean deliveries place birthing individuals and infants at higher risk for adverse outcomes. Reducing the rate of cesarean births for individuals at low risk from a vaginal birth provides an opportunity to improve both maternal and infant health.

In the United States in 2022, 26.3% of live births were low-risk cesarean deliveries.

In Ohio in 2022, 25.8% of live births were low-risk cesarean deliveries.

Ohio rates were highest for Asian/Pacific Islander infants (30.0%) followed by Black infants (29.5%), American Indian/Alaskan Native infants (25.6%), White infants (25.4%) Hispanic infants (23.9%).

The Healthy People 2030 target for the low-risk cesarean rate is 23.6%.

The rate of low-risk cesareans at this hospital facility is lower than the 2022 Ohio average rate of 25.8%.

This hospital facility currently tracks disparities in this area by race and ethnicity.

Birthing-Friendly Hospital Why It Matters

The Center for Medicare & Medicaid Services has identified this measure as a key area to improve maternal and infant health. Perinatal Quality Improvement Collaborative programs can help reduce racial disparities in maternal health outcomes by promoting access to evidence-based practices, providing education and training on racial disparities and health disparities, and engaging with communities to create culturally sensitive care models.

The hospital facility has met the criteria to be recognized as Birthing-Friendly.

Hospital facility participates in Ohio Department of Health/Alliance for Innovation in Maternal Health Hypertension and Hemorrhage projects.

The hospital facility has implemented safety bundles for managing hemorrhage and severe hypertension/preeclampsia, developed in collaboration with the Alliance for Innovation on Maternal Health (AIM). These bundles meet all requirements outlined in the Joint Commission guidelines and include:

Clinical Resources: Comprehensive OB practice protocols for hemorrhage and hypertension are readily accessible on the hospital intranet for providers and RNs.

Integrated Tools: EPIC order sets are available for both complications, ensuring streamlined, evidence-based care.

Real-Time Monitoring: EPIC’s OB dashboard provides real-time data to track performance and outcomes related to maternal morbidity.

Severe Maternal Complications Why It Matters

Severe complications during labor and delivery can lead to serious and lasting health problems for women, like stroke or kidney problems. Rates of severe maternal complications have increased in recent years, and there are disparities by race/ethnicity. Making sure women get high-quality health care both before and during pregnancy can help reduce severe maternal complications.

Reducing severe maternal morbidity is a priority of the 2022 State Health Improvement Plan for Ohio, with a target of 100.9 hospitalizations caused by severe maternal morbidity, per 100,000 live births.

The Healthy People 2030 target is 64.4 per 10,000 delivery hospitalizations.

The hospital facility is tracking maternal complications.

This hospital currently tracks maternal complication data for specific race and ethnicity categories.

N/A

Smoking Cessation Support Why It Matters

Smoking cessation or nicotine withdrawl is important to maternal health because smoking can cause serious health risks for pregnant people and their babies. Smoking during pregnancy increases the risk of premature birth, low birth weight, stillbirth, and birth defects.

Additionally, smoking can lead to a host of other health problems including increased risk of miscarriage, increased risk of ectopic pregnancy, and increased risk of placenta previa. Quitting smoking before or during pregnancy can help reduce these risks and ensure a healthier pregnancy.

The Healthy People 2030 target for increasing successful quit attempts in pregnant women who smoke is 24.4%

The hospital facility provides smoking cessation resources for women and birthing people.

Smoking cessation resources for women and birthing people include nicotine replacement therapy (NRT) gum, NRT lozenges, nicotine patches, and referrals to Ohio and Kentucky Quit lines.

Postpartum Mental Health Support Why It Matters

Perinatal depression, which includes major and minor depressive episodes that occur during pregnancy or in the first 12 months after delivery, is one of the most common medical complications during pregnancy and the postpartum period, affecting one in seven women. The American College of Obstetricians and Gynecologists recommends that obstetrician–gynecologists and other obstetric care providers screen patients at least once during the perinatal period for depression and anxiety symptoms using a standardized, validated tool.

Postpartum depression (PPD) affects one in eight women; however, the risk is 1.6 times higher for Black women than White women. Black women are less likely to receive help due to factors such as financial barriers, stigma associated with mental health struggles, structural racism and a historical mistrust of the health care system. Maternal mental health symptoms and issues among Black women are often overlooked and under-addressed.

The hospital facility provides perinatal depression screening and referral services.

Every patient is required to complete the Edinburg Postnatal Depression Scale prior to discharge from the hospital. Based on the scoring they will be referred to social workers for additional resources.

This hospital facility partners with a mental health resource called Galia Collaborative to offer free one on one virtual consultation with a Galia psychologist and the option to join Thrive Circle Support Group which includes 6 weekly sessions with a psychologist in a virtual small group setting with connection to other women seeking support.

Every patient is sent home with a booklet on postpartum depression facts that includes education on postpartum depression, community resources, and phone numbers to call in a crisis.

Postpartum Family Planning Why It Matters

Postpartum family planning is the process of planning for the future of a family after the birth of a child. This includes discussing and deciding on contraception, spacing of pregnancies, and other family planning options.

This planning is important for maternal health, as it reduces the risk of unintended pregnancies, which are linked to outcomes like preterm birth and postpartum depression. Effective postpartum family planning ensures that women have the necessary time and resources to recover from childbirth and bond with their newborns. Furthermore, it can lower the risk of maternal mortality and morbidity, ultimately enhancing the health of mothers and their families.

Access to birth control and family planning services also promotes longer intervals between pregnancies, leading to better health outcomes for both women and their infants.

Healthy People 2030 aims to increase the proportion of women who get needed publicly funded birth control services and reduce the proportion of unintended pregnancies.

The hospital facility provides ongoing counseling for all forms of birth control and prescriptions for oral birth control.

Patients are provided with a variety of family planning resources depending on the patient’s need. Patients may choose to have birth control administered surgically or may choose a tubal ligation during their hospital stay, after the birth of the baby.

Prior to discharge, every patient is counseled on family planning.

Family planning discussions and counseling are integrated into every outpatient visit with an obstetrician.

Access to Early Prenatal Care Why It Matters

This outcome corresponds with the 2030 Healthy People initiative Healthy People Maternal, Infant, and Child Health (MICH 08) to increase the proportion of pregnant women who receive early and adequate prenatal care.

Early prenatal care can reduce risks for complications related to pregnancy or birth. Early identification can ensure that women with complex problems, chronic illnesses, or other risks are connected to appropriate specialists. Early high-quality prenatal care is critical to improving pregnancy outcomes.

Healthy People 2030 aims for 80.5% of women to receive prenatal care in their first trimester.

In the United States in 2022, the rate of early prenatal care for the 47 states and the District of Columbia using the revised certificates (96% of all births) was 77.7%.

In Ohio, 77.7% of infants were born to women receiving early prenatal care in 2022.

The hospital facility collects information on early prenatal care.

72.0% of mothers who had live births at this hospital facility reported their first prenatal visit during the first trimester.

The hospital facility’s affiliated providers offer prenatal care and collect information about prenatal care in the first trimester.

All patients at the hospital facility’s outpatient offices are screened for social drivers of health. Based on patient self-reports, barriers are identified, and social work consultations are initiated as needed. Any patient without documented prenatal care before 28 weeks automatically receives a social work referral.

Patients identified as pregnant through a positive pregnancy test during an emergency department visit are tracked and followed up to ensure they are scheduled for prenatal care. The hospital facility also addresses care gaps using reports from Medicaid payors.

Social work is engaged to provide resources and support for patients with late or inadequate prenatal care to ensure a safe and successful delivery. For patients delivering at the hospital facility without prior prenatal care in the health system:

- They are assigned to the on-call physician and resident for their delivery.

- The NICU team is notified and present if risk factors are identified.

Patient Satisfaction Why It Matters

By collecting patient feedback, hospitals can identify areas of improvement and make necessary changes to ensure the delivery experience is as positive as possible.

Collecting patient satisfaction related to the experience of care during labor and delivery can help reduce racial disparities by providing insights into the quality of care received by people from different racial backgrounds, allowing hospitals to identify and address disparities. By understanding the unique challenges faced by different racial groups, hospitals can better tailor their services and create a more equitable healthcare system.

The hospital facility collects patient satisfaction data during labor and delivery and post-charge stays.

Patient satisfaction data is collected during rounds using Press Ganey iRound software on iPads. Aggregate survey results are shared monthly with the care team through emails and meetings, while staff can also access real-time reports across the hospital.

All departments have access to patient satisfaction data, including patient comments, in a dashboard and weekly report.

If an acute issue is uncovered in survey feedback, the appropriate leaders are notified to resolve the issue. An after-action review is performed to determine if the issue is or could be systemic, and if so, then an action plan is developed and implemented. The plan is monitored by our patient safety team, DEI team, or other relevant departments to ensure effective implementation.

Feedback from patient surveys drives meaningful changes in hospital practices. Examples include:
- Quiet Time Initiative: Patients frequently expressed concerns about interruptions from multiple staff members, desiring more rest and bonding time with their infants. In response, the hospital implemented a two-hour daily quiet time trial, during which staff only entered rooms upon request. Positive feedback led to quiet time becoming a standard practice.
- Improved Meal Services: After receiving comments about meal quality, the facility introduced a celebratory meal for delivering mothers and their support persons, enhancing their overall experience.
- Resource Accessibility: A resource board was created, offering patients a variety of flyers with helpful information to take home.
- Dedicated Patient Advocacy: A patient representative was hired to round on every patient daily, serving as a non-clinical advocate to address concerns and ensure their needs are met.

Total

The hospital facility received 93.4% of the measurable points for the Maternal Care Focus Area.

93.4%

Community Care

2025 BADGE LEVEL: LEADER

Christ Hospital has achieved a Leader Badge in Community Care. The badge level is a combination of points received in Community Care metrics and Mama Certified Engagement Metrics. The Mama Certified Leader Badge recognizes hospital facilities for their exceptional commitment to equity for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Mama Certified Leadership Why It Matters

Having a dedicated leader for the Mama Certified team is vital to ensure accountability, expertise, and effective implementation of metrics and processes aimed at promoting maternal and infant health equity within healthcare systems.

This leader should be responsible for developing, implementing, and supporting project standards while actively collaborating with other community stakeholders. Consistent engagement with the Mama Certified program is vital for leveraging the operational and strategic insights needed to drive its success and impact.

Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasizes the importance of designating an individual to lead activities to reduce health care disparities for patients.

The hospital has identified a team of Mama Certified leaders.

The hospital facility’s team is led by Leanne Olshavsky, the Medical Director of Women’s Health, and Emily Dennet, the Perinatal Quality and Safety RN.

Dr. Olshavsky earned her undergraduate degree from Miami University in Ohio and completed medical school and her Obstetrics and Gynecology residency, serving as chief resident, at the University of Cincinnati College of Medicine. She has received multiple awards, including the 2007 Cincinnati Obstetrics and Gynecology Society Award and the 2011 Esprit de Corps and Judy Griffis Gynecologic Oncology Resident Awards. A published researcher and former rape crisis counselor, she is a member of the American College of Obstetrics and Gynecology. Dr. Olshavsky has been with Mama Certified since its inception, featured in its training course, and spearheaded a 2019 task force at TCH to address racial disparities.

Emily Dennett MSN, RN, CNL is currently the Perinatal Quality and Safety Specialist RN. Before she took on this role, she was the postpartum educator for 7 years. Prior to that she was a postpartum RN. Emily is just starting out in diversity and equity work with her new job position. With her certification as a CNL she has always been interested in research and how to use evidence-based practices to increase quality of care in the Women's Health population. Emily has been working with Mama Certified since July 2024.

Screening for Social Drivers of Health Why It Matters

The Joint Commission Standard on reducing health care disparities requires that organizations assess each patient’s health-related social needs and provide information about community resources and support.

The use of a comprehensive screener is necessary for improving health outcomes. By systematically assessing various factors that influence well-being, such as social drivers of health, mental health status, and access to care, healthcare providers can identify at-risk individuals early on.

This proactive approach enables timely interventions and tailored support, reducing the likelihood of complications. Additionally, a well-designed screener fosters effective communication between patients and providers, enhancing trust and engagement in care. By addressing unique needs, this screener can significantly contribute to healthier outcomes and a more equitable healthcare system.

The hospital facility screens patients for social drivers of health and ensures this information is accessible across the system.

Screening for Social Drivers of Health:

The hospital facility screens patients for key social drivers of health (SDOH), including food insecurity, housing instability, financial challenges, transportation issues, interpersonal violence, and utility needs. This information is documented in Epic and is accessible to providers with Care Everywhere access.

Screening Process:

In outpatient settings, SDOH screenings are conducted verbally or electronically, typically during the first prenatal visit, by registered nurses, licensed practical nurses, or social workers, with patients informed of the process and purpose.

In inpatient settings, patients complete the SDOH survey on a tablet upon admission, and a social worker follows up to provide resources for positive screenings related to food, housing, partner violence, transportation, or utility needs.

Staff Training on Social Drivers of Health (SDOH):

The Social Work team members who provide community resources when a patient screens positive for SDOH are trained; however, this is a self-screening process for the patient to complete so bedside RN and tablet staff encourage the patient to complete the screen independently.

Referrals for Social Drivers of Health Why It Matters

The Joint Commission Standard on reducing health care disparities requires that organizations assess patient’s health-related social needs and provide information about community resources and support.

This metric is important for improving health equity because it ensures that patients’ social needs, which can significantly impact health outcomes, are identified and addressed.

The hospital facility has reliable referral pathways and processes to community-based organizations to address health-related social needs.

Referral Process

Social workers address positive SDOH screenings by providing tailored resource lists according to zip code via platforms like Find Help, offering immediate support such as transportation vouchers or grocery gift cards, and submitting online referrals for eligible resources.

Referrals are handled by licensed physicians, nurse practitioners, and social workers who are trained on the referral tools and processes.Staff use a standardized tool to assess patient needs.

A comprehensive document detailing community resources and contact information is made available to the entire women’s health team.

Staff Training

Formal training on the screening tool, referral portal, and EPIC is provided during orientation and updated when the tool or processes change.

Referral Timing and Tracking

Referrals requiring patient follow-up, such as contacting community resources via Find Help, are not currently tracked for completion or timeliness.After discharge, there is no formal process for tracking whether patients contacted or successfully utilized community resources.For some referrals, such as postpartum depression (PPD) support, physicians follow up during postpartum visits to ensure patients received needed services.

Community Partnerships Why It Matters

Research shows that heightened awareness and understanding of the social drivers of health that affect patients can support awareness of the broader contexts that influence health, and support respectful, patient-centered care that incorporates lived experiences, optimizes health outcomes, improves communication, and can help reduce health and health care inequities. American College of Obstetricians and Gynecologists(ACOG) recommends inquiring about and documenting social and structural drivers of health that may influence a patient’s health and use of health care and maximizes referrals to social services that improve patients' abilities to address those needs.

The hospital facility has established a broad network of community partners to connect patients with resources that address health-related social needs.

Social Drivers of Health partners include:

All partnership referrals are dependent on patient´s zip code and are typically found by the Unit Social Worker through Find Help website.

Food Insecurity: WIC/SNAP if the patient is eligible, local food pantries/banks, community meal centers, and/or food delivery community resources.

Housing Insecurity: rent assistance, homeless shelters, recovery programs, domestic violence shelters, housing vouchers, etc.

Transportation Support: dependent on the patient's zip code, insurance/income, and medical diagnosis. Community partners could be medical transport companies, public transportation, etc. Resources typically found by the Unit Social Worker through Find Help website.

Interpersonal Violence: domestic shelters, legal advocacy groups, churches, etc. We have partnered with Women Helping Women and flyers are located on the resource board.

Utility Resources: utility assistance programs, emergency financial assistance programs, etc. Resources typically found by the Unit Social Worker through Find Help website.

Maternity Resources: (car seats, cribs, diapers, financial support, etc.) maternity Social Workers have created specific resources for patients. The list of local programs has also been given to outpatient women's clinics. The facility also meets with organizations like Cradle Cincinnati for patient needs and supplies.

Community Partner Selection

The inpatient Social Work team uses the FindHelp.org platform to provide patients with resource lists tailored to their zip code. While FindHelp.org likely employs a vetting process, the facility does not independently verify all listed resources. According to the platform, FindHelp.org follows equity principles and established processes for selecting community partnerships.

Resources are listed on the hospital’s website under patient resources. There is a book of resources as well as a direct link to our community partners through Find Help.org.

Total

The hospital facility received 92.1% of the measurable points for the Community Care Focus Area.

92.1%

Engagement in Mama Certified Practices

Hospitals are awarded points for their certification based on guidelines that assign each metric a point value, which is split into parts based on the sub-questions in each metric. Hospitals receive points by sharing some or all of the metrics data.

METRICS FINDINGS ACHIEVED
Mama Certified Promotion Why It Matters

The Mama Certified badge is a symbol of commitment and trust that should be present during a mom’s entire birthing journey, from prenatal care to postpartum support. For bringing about change, visibility and repetition is key. These visual reminders are not only important for moms but also for staff.

The hospital facility demonstrates its public commitment to Mama Certified through the distribution of physical, digital and portable communication tools.

Mama Certified flyers are included in postpartum packets and displayed in public areas throughout the hospital.

The patient and guest services representative distributes postcards featuring a QR code linking to mamacertified.org.

A patient resource board on the Women’s Health Units provides flyers and additional information for patients to take home.

Mama Certified signage is prominently displayed across all Women’s Health Units and wall clings are installed throughout Labor & Delivery (L&D), Postpartum (PP), and NICU units.

Staff receive wearable pins and lanyards to highlight the facility's certification and dedication to Mama Certified principles.

Mama Certified glass plaques are displayed at each nurse’s station in these units

Mama Certified magnets are placed on patient refrigerator and a Mama Certified sticker is affixed near the door of every patient room to emphasize the hospital’s commitment.

Mama Certified is prominently showcased on the hospital facility's website and intranet

Training & Staff Engagement Why It Matters

Training helps hospital staff recognize that biases exist and helps them take steps to reduce the impact of those biases on workplace interactions and decisions.

The hospital facility has trained over 90% of its Labor and Delivery and Women´s Health staff on Mama Certified.

The hospital facility has included Mama Certified training in its learning management system and onboarding for Women's Health and OBGYN staff, as well as training for affiliated outpatient practices.

When a new employee is hired, they are sent the link by their educator to complete during their orientation phase to the hospital. We have recently also added the link into our LMS to be sent out during orientation so that it is not missed by the educator. The education has been integrated into the physician onboarding process as well.

All current Women's Health and OBGYN staff have completed implicit bias training within the last year.

Hospital System Participation in the Cradle Cincinnati Learning Collaborative Why It Matters

The Cradle Cincinnati Learning Collaborative brings together healthcare professionals focused on transforming prenatal & postpartum care. Participation is this collective demonstrates a committment to sharing best practices and overall quality improvement.

This hospital facility participates in the Cradle Cincinnati Learning Collaborative of Advisors.

The hospital facility has two members of their hospital system that serve on the Cradle Cincinnati Learning Collaborative Circle of Advisors.

Hospital Engagement with Queens Village to Center Patient Voices Why It Matters

Centering the voices of those with lived experiences is essential for creating a more inclusive, equitable, and empathetic society. It fosters a culture of listening, learning, and empathy, ultimately leading to better outcomes for all members of society.

The hospital facility is actively working with Queens Village to center the voices of patients with lived experiences.

The hospital facility will lift a Queens Village Hospital Advisory Board (QVHAB) in 2025.

Women’s Health Leadership actively engages with Taft Elementary School, fostering relationships with children in the community. Leaders discuss health-related topics and provide an opportunity for children to ask questions about healthcare and healthcare careers, inspiring interest in the field.

The hospital facility has a dedicated patient advocate, rounding with patients from Labor and Delivery to Postpartum, providing resources, and relaying feedback to leadership for process improvements including:
- Introduction of Quiet Time (2-4 PM daily) to limit interruptions and promote rest and bonding between mom and baby
- Creation of a Resource Board featuring flyers from organizations such as Cradle Cincinnati, Queens Village, and others to support patient needs.

The hospital facility participates in the Cradle Cincinnati Advisory Board and Cradle Safe Sleep group.

The hospital facility partners with Rosemary's Babies for our teen mothers, Cradle Cincinnati, Queens Village, Helping Young Mother's Resource Inc., Buckle Up for Life, Every Child Succeeds, Community Action Agency (Diaper Drop), Women Helping Women, Help Me Grow, and The Christ Hospital Breastfeeding Support Group.

The hospital facility´s experienced lactation consultants hosted a class at Walnut Hills Library during Black Breastfeeding week to provide support, education, and resources to Black mothers who are breastfeeding.

To raise awareness about maternal mortality disparities among Black women, a physician and patient collaborated to share their story on Channel 9 News, highlighting postpartum heart complications and the critical importance of self-advocacy.

Pathways to Improvement Why It Matters

Crafting strategies to improve maternal and infant health is essential for driving systemic change by enabling targeted interventions, fostering collaboration and engagement, facilitating learning and adaptation, and building momentum for sustained impact. It provides a structured approach to addressing complex systemic issues and achieving meaningful and lasting transformation.

The hospital facility has outlined the following strategies to improve maternal and infant health.

The hospital facility will host a Queens Village Advisory Board (QVHAB) in 2025 and work together to create and implement initiatives .

The hospital facility prioritizes keeping mothers and babies together with the Eat, Sleep, Console approach, offering four new NICU rooms for mother-infant rooming and providing meals for families during extended infant stays.

To combat SIDS-related mortality, the hospital partners with Cribs for Kids, and has achieved a Gold Safe Sleep designation

Donor breastmilk is available to all patients wishing to breastfeed, regardless of NICU status or diagnosis, based solely on the mother’s preferences.

Through the AIM Hemorrhage QIP, Hospital Facility will be working on improving blood pressure rates and reducing hemorrhages to reduce maternal complications.

The hospital facility is planning to offer patients doulas in 2025.

The hospital facility participates in the following Collaborative Quality Initiatives: CCHMC Exclusive Breastfeeding Group, the Ohio Perinatal Quality Collaborative (OPQC), Ohio Maternal Safety Quality Improvement Project-AIM Hypertension and Hemorrhage, CCHMC Perinatal Institute and maintains birthing friendly and Magnet Accreditation. These initiatives focus on advancing perinatal and maternal health outcomes through evidence-based practices and continuous quality improvement.