Location
3188 Bellevue Avenue
Cincinnati OH 45219

Certified Since
2023

Website
uchealth.com

Contact
513-584-5239

UC Health Medical Center

At UC Health, your journey through pregnancy, childbirth, and beyond is our priority. Our compassionate, innovative approach means our experienced team works closely with you to create a birth experience that specially fits you and your baby’s needs. Plus, as the only academic health system in the region, we incorporate the latest research and breakthroughs so that you are receiving the newest treatments and therapies. From high-risk pregnancy management and Neonatal Intensive Care to childbirth education and breastfeeding support, we’re committed to providing unparalleled support and care every step of the way. 

Maternal Care
- High-Risk Pregnancy 
- Breastfeeding Support Services
- Postpartum Care
- Perinatal Treatment Services
- Childbirth Education
- Centering Pregnancy 

Infant Care
- Neonatal Intensive Care Services (NICU)


Certification Snapshot

Certification scores are a combination of the specific category's care metrics and Mama Certified engagement metrics. Hospitals earn points to become certified and receive a badge level (Ally, Advocate, Leader) for each focus areas: Infant Care, Maternal Care, and Community Care. To learn more about badge levels and the certification process, see our FAQ.

Infant Care

2025 BADGE LEVEL: LEADER

2024 BADGE LEVEL: LEADER

UCMC has achieved a Leader Badge in Infant Care. The badge level is a combination of points received in Infant Care metrics and Mama Certified Engagement Metrics.  Maternal & Infant Equity Leader hospital facilities are recognized for their exceptional commitment to equity for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Recognizing Dispartities in Infant Health Why It Matters

Infant mortality rates are substantially higher for Black infants than for White infants in the United States. In 2023, Black babies were nearly 2.5 times more likely to die than white babies in Hamilton County. In 2022, Black babies were nearly 3 times more likely to die than white babies in Butler County.

Health disparities including poor health outcomes experienced by populations disadvantaged by their social or economic status, geographic location, and environment are preventable. By monitoring health outcomes by race and ethnicity, hospitals can adapt processes and policies to provide more equitable quality care and improve the health outcomes of their patient populations. Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasize the importance of collecting patient demographic data on race and ethnicity to stratify measures to identify potential disparities.

This hospital facility tracks, identifies, and addresses infant health performance measures by race and ethnicity to assess potential disparities.

Actions are being taken to address disparities in health outcomes related to infant care.

Through the partnership with the Perinatal Institute (PI) at CCHMC, PI staff can implement quality improvement initiatives to eliminate disparities in breastfeeding/breastmilk provision, family engagement, discharge readiness, and hospital readmission.

Breastfeeding Support & Practices Why It Matters

Breastfeeding boosts the immune system and brain development, reduces the risk of infection, and reduces the risk of infant mortality. Racial disparities in breastfeeding rates can have a significant impact on infant health outcomes. Studies have found that Black mothers are less likely to initiate breastfeeding than their White counterparts and are more likely to stop breastfeeding before their infant is six months old.

The national rate of exclusive breastfeeding at 7 days in 2021 is 62.4%.

Ohio’s rate of exclusive breastfeeding in 2022 is 52.8% (ODH)

The percentage of babies exclusively breastfed or fed breast milk while the newborn is at this hospital facility is lower than the 2022 Ohio average of 52.8%.

The hospital facility promotes, protects and supports breastfeeding in their organization.

The hospital facility is currently tracking its race and ethnicity-specific to exclusive breast milk feeding. However, due to limited resources, other metrics cannot be tracked with this level of breakdown.

This facility participates in Ohio First Steps for Healthy Babies initiative and has a 5-star designation.

The facility has its Baby Friendly Designation: it became designated in 2014 and was redesignated in 2018.

Breastfeeding-friendly practices include providing pump-friendly spaces for mothers, initiating pumping within 30 minutes of delivery, promoting skin-to-skin contact, ensuring access to lactation consultants, and offering Baby Café follow-up and support at each site. Additionally, the facility tracks the success rate of skin-to-skin initiation within the first hour after birth.

The hospital facility ensures staff training and competency to provide breastfeeding support, educate families during pregnancy, and promote immediate skin-to-skin contact after birth. Hospitals facilitates exclusive breastfeeding , encourage rooming-in, and help mothers respond to infant feeding cues. Parents receive guidance on feeding tools and a coordinated discharge plan for continued breastfeeding support.

Unexpected Complications in Term Newborns Why It Matters

The most important childbirth outcome for families is bringing home a healthy baby. While there have been measures developed to assess clinical practices and outcomes in preterm infants, there is a lack of metrics that assess the health outcomes of term infants who represent over 90% of all births. (PC-06 (V2018B), n.d.)

No existing national or Ohio baseline data exists yet for this metric as it is defined by the Joint Commission.

The overall local rate for newborns with severe complications and moderate complications from eight hospital-based birthing facilities in Butler and Hamilton County in 2023 is 2.59%.

Newborn complications at this facility are slightly lower than the 2023 Hamilton and Butler County average of 2.59%.

This hospital facility currently reports this performance measure by race and ethnicity to assess potential disparities but could use additional resources/ capacity for this effort.

Safe Sleep Promotion Why It Matters

Safe sleep is important because it helps to reduce the risk of sudden unexplained infant death (SUID). It is recommended that babies sleep on their back, in a crib or bassinet that meets current safety standards and is free of loose bedding, pillows, and stuffed animals. Sudden infant death syndrome (SIDS) is a well-known category of SUID.

Racial disparities in sleep-related infant deaths are significant and contribute to the overall disparity in infant mortality rates. Black infants are more than twice as likely to die from a SUID as white infants.

The hospital facility implements a safe sleep screening procedure and has a gold level accreditation from Cribs for Kids.

The hospital facility implements Cradle Cincinnati Safe Sleep Program.

The hospital facility participates in the Cribs for Kids accreditation and has a gold level designation.

The hospital facility partners with Cribs for Kids through the Cincinnati Health Department to provide pack and plays for patients who do not have cribs.

Total

The hospital facility received 97.0% of the measurable points for the Infant Care Focus Area.

97.0%

Matenal Care

2025 BADGE LEVEL: LEADER

2024 BADGE LEVEL: LEADER

UCMC has achieved a Leader Badge in Maternal Care. The badge level is a combination of points received in Maternal Care metrics and Mama Certified Engagement Metrics. The Mama Certified Leader Badge recognizes hospital facilities for their exceptional commitment to equity for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Recognizing Dispartities in Maternal Health Why It Matters

Black mothers die at more than two and half times the rate of other mothers in Ohio (Ohio Department of Health, 2020) regardless of their socio-economic status or health behaviors. Multiple factors contribute to these disparities, such as variations in quality healthcare, underlying chronic conditions, structural racism, and implicit bias.

Health disparities are preventable disparate outcomes to optimal health experienced by populations disadvantaged by their social or economic status, geographic location, and environment. Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasizes the importance of collecting patient demographic data on race and ethnicity in order to identify health care disparities.

The hospital facility tracks maternal health performance measures by race and ethnicity to assess potential disparities.

This facility collects race and ethnicity data from the registrars when they register the patient during the registration process directly into the patient record. There is not currently a formal policy, however data is collected and reported to the Patient Safety Organization (PSO).

Healthcare disparities have been identified in the patient population related to maternal health by stratifying quality and safety data. Quality and safety data is manually stratified and presented to Women's Health Clinical Domain meetings. Evaluation of key maternal outcomes by race to determine inequities in care examples include postpartum hemorrhage safety bundle compliance, hypertension intervention compliance, access to prenatal and postpartum visits, and c-section prevalence and outcomes. Interventions or workflows accordingly incorporate equity evaluations in the process and standard work.

Scheduled Early Delivery (Elective Delivery) Why It Matters

The Center for Medicare & Medicaid Services has identified this measure as a key area to improve maternal and infant health. By providing care to pregnant individuals that follows best practices that advance health care quality, safety, and equity, hospitals and doctors can improve chances for a safe delivery and a healthy baby.

Guidelines developed by doctors and researchers say it’s best to wait until the 39th completed week of pregnancy to deliver the baby because important fetal development takes place in the baby’s brain and lungs during the last few weeks of pregnancy.

The national average rate of elective deliveries in 2022 is 2%.

The Ohio average rate of elective deliveries in 2022 is 2%.

The rate of elective deliveries at this hospital facility is slightly higher than the regional average of .45%.

This hospital facility currently tracks disparities in this area by race and ethnicity.

Low-Risk Cesarean Births Why It Matters

Cesarean deliveries place birthing individuals and infants at higher risk for adverse outcomes. Reducing the rate of cesarean births for individuals at low risk from a vaginal birth provides an opportunity to improve both maternal and infant health.

In the United States in 2022, 26.3% of live births were low-risk cesarean deliveries.

In Ohio in 2022, 25.8% of live births were low-risk cesarean deliveries.

Ohio rates were highest for Asian/Pacific Islander infants (30.0%) followed by Black infants (29.5%), American Indian/Alaskan Native infants (25.6%), White infants (25.4%) Hispanic infants (23.9%).

The Healthy People 2030 target for the low-risk cesarean rate is 23.6%.

The rate of low-risk cesareans at this facility is higher than the 2022 Ohio average rate of 25.8%.

This hospital facility currently tracks disparities in this area by race and ethnicity.

Severe Maternal Complications Why It Matters

Severe complications during labor and delivery can lead to serious and lasting health problems for women, like stroke or kidney problems. Rates of severe maternal complications have increased in recent years, and there are disparities by race/ethnicity. Making sure women get high-quality health care both before and during pregnancy can help reduce severe maternal complications.

Reducing severe maternal morbidity is a priority of the 2022 State Health Improvement Plan for Ohio, with a target of 100.9 hospitalizations caused by severe maternal morbidity, per 100,000 live births.

The Healthy People 2030 target is 64.4 per 10,000 delivery hospitalizations.

This hospital facility is not yet reporting tracking of maternal complications.

The hospital facility is currently not tracking maternal complications by race and ethnicity but is planning to in the upcoming reporting year.

N/A

Birthing-Friendly Hospital Why It Matters

The Center for Medicare & Medicaid Services has identified this measure as a key area to improve maternal and infant health. Perinatal Quality Improvement Collaborative programs can help reduce racial disparities in maternal health outcomes by promoting access to evidence-based practices, providing education and training on racial disparities and health disparities, and engaging with communities to create culturally sensitive care models.

The hospital facility has met the criteria to be recognized as Birthing-Friendly.

The hospital facility participates in a statewide and/or national perinatal quality improvement collaborative program aimed at improving maternal outcomes during inpatient labor, delivery, and postpartum care.

Hospital facility participates in Ohio Department of Health/Alliance for Innovation in Maternal Health (AIM) Hypertension statewide project and the Ohio Perinatal Quality Collaborative

Hospital facility has implemented postpartum hemorrhage safety bundles based on evidence-based best practice California hemorrhage bundles and hypertension safety/intervention bundle - AIM statewide OPQC.

Smoking Cessation Support Why It Matters

Smoking cessation or nicotine withdrawl is important to maternal health because smoking can cause serious health risks for pregnant people and their babies. Smoking during pregnancy increases the risk of premature birth, low birth weight, stillbirth, and birth defects.

Additionally, smoking can lead to a host of other health problems including increased risk of miscarriage, increased risk of ectopic pregnancy, and increased risk of placenta previa. Quitting smoking before or during pregnancy can help reduce these risks and ensure a healthier pregnancy.

The Healthy People 2030 target for increasing successful quit attempts in pregnant women who smoke is 24.4%

The hospital facility provides smoking cessation resources for women and birthing people.

Smoking cessation resources for women and birthing people at this hospital facility include nicotine replacement therapy (NRT) gum, NRT lozenge, NRT patches, NRT oral pill, referral to Ohio Quitline, referral to Baby and Me Tobacco Free, tobacco cessation booklet, and referral to Certified Tobacco Treatment Specialist (TTS).

Postpartum Mental Health Support Why It Matters

Perinatal depression, which includes major and minor depressive episodes that occur during pregnancy or in the first 12 months after delivery, is one of the most common medical complications during pregnancy and the postpartum period, affecting one in seven women. The American College of Obstetricians and Gynecologists recommends that obstetrician–gynecologists and other obstetric care providers screen patients at least once during the perinatal period for depression and anxiety symptoms using a standardized, validated tool.

Postpartum depression (PPD) affects one in eight women; however, the risk is 1.6 times higher for Black women than White women. Black women are less likely to receive help due to factors such as financial barriers, stigma associated with mental health struggles, structural racism and a historical mistrust of the health care system. Maternal mental health symptoms and issues among Black women are often overlooked and under-addressed.

The hospital facility provides perinatal depression screening and referral services.

The hospital facility provides perinatal depression screening multiple times throughout care using the validated Edinburgh Depression scale.

Postpartum Family Planning Why It Matters

Postpartum family planning is the process of planning for the future of a family after the birth of a child. This includes discussing and deciding on contraception, spacing of pregnancies, and other family planning options.

This planning is important for maternal health, as it reduces the risk of unintended pregnancies, which are linked to outcomes like preterm birth and postpartum depression. Effective postpartum family planning ensures that women have the necessary time and resources to recover from childbirth and bond with their newborns. Furthermore, it can lower the risk of maternal mortality and morbidity, ultimately enhancing the health of mothers and their families.

Access to birth control and family planning services also promotes longer intervals between pregnancies, leading to better health outcomes for both women and their infants.

Healthy People 2030 aims to increase the proportion of women who get needed publicly funded birth control services and reduce the proportion of unintended pregnancies.

The hospital facility provides counseling for all forms of birth control and prescriptions for oral birth control.

Patients are offered a variety of options for all known forms of contraception.

Access to Early Prenatal Care Why It Matters

This outcome corresponds with the 2030 Healthy People initiative Healthy People Maternal, Infant, and Child Health (MICH 08) to increase the proportion of pregnant women who receive early and adequate prenatal care.

Early prenatal care can reduce risks for complications related to pregnancy or birth. Early identification can ensure that women with complex problems, chronic illnesses, or other risks are connected to appropriate specialists. Early high-quality prenatal care is critical to improving pregnancy outcomes.

Healthy People 2030 aims for 80.5% of women to receive prenatal care in their first trimester.

In the United States in 2022, the rate of early prenatal care for the 47 states and the District of Columbia using the revised certificates (96% of all births) was 77.7%.

In Ohio, 77.7% of infants were born to women receiving early prenatal care in 2022.

This hospital facility provides and collects information on early prenatal care.

40.01% of mothers who had live births at this facility reported their first prenatal visit during the first trimester.

Information on prenatal care is collected and the Care Innovation and Community Improvement Program (CICIP) work aims to increase the percentage of patients who receive prenatal care in the first trimester.

One of the interventions that the hospital facility uses to improve this metric is hiring an Ambulatory Operations Coordinator. Part of this role is to call all patients who have scheduled an initial OB appointment at Hoxworth Center for Women’s Health and screen them for social drivers of health ( SDOH )prior to their visit. Barriers that patients have are identified and we assist in removing barriers to get patients in during their first trimester. The Ambulatory Operations Coordinator also monitors positive pregnancy tests from the Emergency Department and helps ensure that patients are scheduled for prenatal care in a timely manner.

The hospital facility is currently trying to identify Cincinnati Health Department clinics and Federally Qualified Health Centers (FQHCs) that may have disparities in timely prenatal care. We hope to partner with CHD to improve access to care in these higher needs zip codes.

Patient Satisfaction Why It Matters

By collecting patient feedback, hospitals can identify areas of improvement and make necessary changes to ensure the delivery experience is as positive as possible.

Collecting patient satisfaction related to the experience of care during labor and delivery can help reduce racial disparities by providing insights into the quality of care received by people from different racial backgrounds, allowing hospitals to identify and address disparities. By understanding the unique challenges faced by different racial groups, hospitals can better tailor their services and create a more equitable healthcare system.

The hospital facility collects patient satisfaction data during a labor and delivery stay and postpartum care for all patients.

Patient satisfaction data is gathered through rounds conducted during inpatient stays. While qualitative feedback is collected, direct inquiries related to the Press Ganey survey are not permitted during admission.

The hospital facility identifies patient needs using feedback from the Queens Village Hospital Advisory Board (QVHAB), patient interviews, and similar sources. Interventions are designed accordingly, and during testing, surveys are used to gather feedback about the intervention. This feedback is then incorporated into adaptations and the implementation process.

Press Ganey survey results are collected and displayed on internal dashboards for care teams. These results are reviewed by Women's Health teams during monthly Labor and Delivery Management and Hospital Administration meetings. Ongoing monitoring is conducted within the Women's Health Clinical Domain to track progress.

The facility utilizes Press-Ganey surveys, using the scores to help identify which areas need to be focused on. The facility has incorporated hourly rounding on patients based on scores and work with the housekeeping and dietary teams to improve based on patient feedback.

Total

The hospital facility received 94.8% of the measurable points for the Maternal Care Focus Area.

94.8%

Community Care

2025 BADGE LEVEL: LEADER

UCMC has achieved a Leader Badge in Community Care. The badge level is a combination of points received in Community Care metrics and Mama Certified Engagement Metrics. The Mama Certified Leader Badge recognizes hospital facilities for their exceptional commitment to equity for Black birthing people and their babies.

METRICS FINDINGS ACHIEVED
Mama Certified Leadership Why It Matters

Having a dedicated leader for the Mama Certified team is vital to ensure accountability, expertise, and effective implementation of metrics and processes aimed at promoting maternal and infant health equity within healthcare systems.

This leader should be responsible for developing, implementing, and supporting project standards while actively collaborating with other community stakeholders. Consistent engagement with the Mama Certified program is vital for leveraging the operational and strategic insights needed to drive its success and impact.

Joint Commission Standards state that reducing health care disparities is a quality and safety priority and emphasizes the importance of designating an individual to lead activities to reduce health care disparities for patients.

The hospital has identified a team of Mama Certified leaders.

The hospital facility’s Mama Certified team is led by William Moravec, Medical Director and Kaye Scott, Director of Nursing Administration.

Dr. Moravec is the Medical Director of Women's Health at UC Health. Dr. Moravec is heavily involved in the StartStrong program at Avondale and Mama Certified. Dr. Moravec has been involved with Mama Certified since the beginning.

Kaye Scott works at UCMC, which is a high-risk obstetrics hospital. Kaye has worked with local health departments in community issues for infant mortality, race, breast feeding for underserved women. Kaye has been involved with Mama Certified since the beginning.

Screening for Social Drivers of Health Why It Matters

The Joint Commission Standard on reducing health care disparities requires that organizations assess each patient’s health-related social needs and provide information about community resources and support.

The use of a comprehensive screener is necessary for improving health outcomes. By systematically assessing various factors that influence well-being, such as social drivers of health, mental health status, and access to care, healthcare providers can identify at-risk individuals early on.

This proactive approach enables timely interventions and tailored support, reducing the likelihood of complications. Additionally, a well-designed screener fosters effective communication between patients and providers, enhancing trust and engagement in care. By addressing unique needs, this screener can significantly contribute to healthier outcomes and a more equitable healthcare system.

The hospital facility screens patients for social drivers of health and ensures this information is accessible across the system.

Screening for Social Drivers of Health (SDOH):

This hospital facility screens for food insecurity, housing instability, financial problems, transportation issues and interpersonal violence. This information is shared through patient summaries. Signs in the clinic encourage patients to ask their provider or nurse for assistance with accessing food, clothing, and household resources.

An ambulatory task force oversees SDOH initiatives, including universal "One Touch" education, deployed site-by-site.

Screening Process:

SDOH screenings are conducted at the initial visit, during inpatient admission, once per pregnancy episode in ambulatory settings, and re-screened during postpartum and each inpatient encounter throughout pregnancy. Additional screenings are encouraged if health status changes significantly.

All screenings are documented using an inpatient flow sheet for consistency and tracking. SDOH data is accessible to hospital providers through patient summaries and shared across Epic systems via Care Everywhere. The task force seeks to standardize the process for consistency across staff and locations.

Staff Training on Social Drivers of Health (SDOH):

Staff receive role-specific training on SDOH screening during orientation. All staff are trained to screen for social drivers of health during their orientation.

Domestic violence screenings are conducted discreetly by having a staff member accompany the patient outside the room to ensure privacy.

Referrals for Social Drivers of Health Why It Matters

The Joint Commission Standard on reducing health care disparities requires that organizations assess patient’s health-related social needs and provide information about community resources and support.

This metric is important for improving health equity because it ensures that patients’ social needs, which can significantly impact health outcomes, are identified and addressed.

The hospital facility has reliable referral pathways and processes to community-based organizations to address health-related social needs.

Referral Process

This facility connects patients to appropriate resources based on their Social Drivers of Health (SDOH) screening results. Clinic signage encourages patients to ask their provider or nurse for help accessing essentials like food, clothing, and household items. Referrals are conducted by a multidisciplinary team, including Registered Nurses (RNs), Medical Assistants, Community Health Workers (CHWs), Case Managers, Care Managers, and Social Workers.

Staff Training

All staff are trained to screen for SDOH and make referrals through standardized training conducted during the onboarding process. Staff education is role-specific, ensuring that each team member understands how to connect patients to appropriate resources.

Referral Timing and Tracking

Referrals are initiated the same day needs are identified. While internal referrals occur promptly, the timing of patient contact by external services varies, as these partners operate outside the system. This facility receives feedback for some successful internal referrals, particularly those involving CHWs through Healthcare Access Now (HCAN). Community referrals, such as housing assistance, often lack a feedback mechanism, making follow-up challenging.

Standardization and Improvement Efforts

A task force is working to standardize the SDOH screening and referral process for consistency and equity across all patients. Efforts are ongoing to establish a comprehensive feedback loop with all referral partners to enhance communication and follow-up.

Community Partnerships Why It Matters

Research shows that heightened awareness and understanding of the social drivers of health that affect patients can support awareness of the broader contexts that influence health, and support respectful, patient-centered care that incorporates lived experiences, optimizes health outcomes, improves communication, and can help reduce health and health care inequities. American College of Obstetricians and Gynecologists(ACOG) recommends inquiring about and documenting social and structural drivers of health that may influence a patient’s health and use of health care and maximizes referrals to social services that improve patients' abilities to address those needs.

The hospital facility has established a broad network of community partners to connect patients with resources that address health-related social needs.

Social Drivers of Health partners include:

Housing Insecurity Partners: Housing partners for this facility include Metro and Section 8 housing. For West Chester, Supports to Encourage Low-income Families: SELF in Butler County is another resource.

Financial Insecurity Partners: UC Health offers financial counseling as a resource for patients experiencing financial problems.

Transportation Support - If the patients have Medicaid, the facility informs them to call the number on the back of their Medicaid card to schedule free transportation for medical appointments. Some Hospital Visiting programs may help with transport for prenatal appointments. Lyft in an emergency if the patient has no income or family to help them during discharge can be used.

Interpersonal Violence Partners - Women Helping Women and the YWCA are key resources for patients needing support with interpersonal violence.

Additional resources include home visiting programs such as Mom Babies First in Butler County, Help Me Grow, Every Child Succeeds, Healthy Mom Babes, Butler and Warren County Resource Lists, and the United Way.

Community Partner Selection

Community partners are vetted through a standard process guided by equity principles. Hospital leadership prioritizes partnerships aligned with patient needs, such as breastfeeding support for Black women, though availability may depend on funding and access.

Community Partner Selection

The hospital facility collaborates with community partners to address social drivers of health in maternal and prenatal care by holding regular meetings, establishing formal agreements (e.g., MOUs or contracts), and co-developing programs tailored to patient needs.

Total

The hospital facility received 97.0% of the measurable points for the Community Care Focus Area.

97.0%

Engagement in Mama Certified Practices

Hospitals are awarded points for their certification based on guidelines that assign each metric a point value, which is split into parts based on the sub-questions in each metric. Hospitals receive points by sharing some or all of the metrics data.

METRICS FINDINGS ACHIEVED
Mama Certified Promotion Why It Matters

The Mama Certified badge is a symbol of commitment and trust that should be present during a mom’s entire birthing journey, from prenatal care to postpartum support. For bringing about change, visibility and repetition is key. These visual reminders are not only important for moms but also for staff.

The hospital facility demonstrates its public commitment to Mama Certified through the distribution of physical, digital and portable communication tools.

The hospital facility includes Mama Certified flyers in prenatal and postpartum packets and posts flyers in public places.

The hospital facility demonstrates commitment through displaying Mama Certified signage, displaying plaques in the hospital, and equipping providers with wearable pins and lanyards.

The hospital facility is creating online visibility and ensuring the searchability of their hospital’s relationship to the Mama Certified program through posts in internal newsletters, on the Link intranet, social media, webpage within Women's Health Education and resources, and education articles posted online for external consumers and patients.

Training & Staff Engagement Why It Matters

Training helps hospital staff recognize that biases exist and helps them take steps to reduce the impact of those biases on workplace interactions and decisions.

The hospital facility has trained over 89% of its Labor and Delivery staff on Mama Certified.

The hospital facility has included Mama Certified training in its learning management system and onboarding for Women's Health and OBGYN staff, as well as training for affiliated outpatient practices.

The hospital facility does not currently have a process or requirement in place to train or educate outpatient practices directly affiliated with the hospital system on Mama Certified.

All current Women's Health and OBGYN staff have completed multiple internal cognitive behavioral theory bias trainings

Hospital System Participation in the Cradle Cincinnati Learning Collaborative Why It Matters

The Cradle Cincinnati Learning Collaborative brings together healthcare professionals focused on transforming prenatal & postpartum care. Participation is this collective demonstrates a committment to sharing best practices and overall quality improvement.

This hospital facility participates in the Cradle Cincinnati Learning Collaborative of Advisors.

The hospital facility has two members of their hospital system that serve on the Cradle Cincinnati Learning Collaborative Circle of Advisors.

Hospital Engagement with Queens Village to Center Patient Voices Why It Matters

Centering the voices of those with lived experiences is essential for creating a more inclusive, equitable, and empathetic society. It fosters a culture of listening, learning, and empathy, ultimately leading to better outcomes for all members of society.

The hospital facility is actively working with Queens Village to center the voices of patients with lived experiences.

• The hospital facility participated in quarterly dialogue meetings with a hospital-specific Queens Village Hospital Advisory Board (QVHAB) in 2024. The hospital shared and solicited feedback on Maternal and Infant Equity Efforts with the QVHAB. The hospital selected at least one initiative or program to collaborate on with the QVHAB.

The hospital facility will continue to host a Queens Village Hospital Advisory Board (QVHAB) in 2025.

Collaborative Initiatives developed with the QVHAB include:
Creating collaborative birthing plans in partnership with community doula organizations to ensure alignment between patient preferences and clinical care. The measure of success includes the creation of a physician-driven birthing plan, supported by the Mama Certified QVHAB, to provide comprehensive care to patients.

Identifying opportunities to reduce low risk c-section rates and existing data by race to identify and monitor inequities in care. Possible interventions include utilization a collaborative birthing plan, increased internal clinical staff education on the positive impact of doulas on birth outcomes and implementing care team huddles to enhance the birthing experience and ensure coordinated care.

This facility engaged with Cradle Cincinnati and Queens Village in the past year by Queens Village having a physical station -- QV Corner --- set up at Hoxworth Women's Clinic to provide presentations, information, and community support for staff and patients.

The hospital facility plans to collaborate on initiatives going into FY2025.

Pathways to Improvement Why It Matters

Crafting strategies to improve maternal and infant health is essential for driving systemic change by enabling targeted interventions, fostering collaboration and engagement, facilitating learning and adaptation, and building momentum for sustained impact. It provides a structured approach to addressing complex systemic issues and achieving meaningful and lasting transformation.

In 2025, the hospital facility will advance maternal and infant care by identifying opportunities to reduce c-section rates, developing collaborative birthing plans with the Queens Village Advisory Board, and implementing safety bundles to reduce maternal complications.

In 2025, the hospital facility plans to implement the following strategies:

Reducing NTSV C-Section Rates: The plan is to identify opportunities to reduce NTSV C-section rates by analyzing existing data, broken down by race, to identify and address any disparities in care. The success measure will be a reduction in NTSV C-section rates.

Obstetric Hemorrhage and Hypertension Safety: The hospital facility plans to implement the obstetric hemorrhage emergency management bundle and improve adherence to the hypertension safety bundle, aiming to reduce severe maternal morbidity and mortality associated with hypertensive disorders in pregnancy. Success will be measured by bundle compliance metrics.

Collaborative Quality Initiatives: The hospital facility participates in several key initiatives, including the Ohio Perinatal Quality Collaborative (OPQC), Magnet Accreditation, and the Ohio Alliance for Innovation in Maternal Health (AIM) Hypertension Pathway through OPQC. These collaborations support UC Health’s commitment to improving maternal care.